Privacy Policy

Mystic Lake Casino Hotel is committed to protecting the privacy and security of our website visitors and guests. This Privacy Policy explains how we collect, use, store, share, and protect your personal data.

Data Collection

We may collect information about you when:

You visit our website or mobile app;
You create an account with us;
You register for promotions or newsletters;
You make a reservation at the hotel or participate in gaming activities on-site;
We receive data from third-party sources, such as social media platforms.

Types of Data

We may collect various types of personal and non-personal data about you, including:

Contact information (name, email address, phone number);
Demographic data (age, location, preferences);
Online activity data (website interactions, browser type, device information);
Gaming activity data (gameplay history, bets made, wins/losses).
We do not collect or store sensitive financial information.

Data Use

We may use your personal and non-personal data for the following purposes:

To provide you with services related to gaming activities, hotel reservations, and other on-site experiences;
To send you marketing materials about our products and services, such as promotions, newsletters, and special offers;
To personalize your experience on our website or mobile app;
For customer support and troubleshooting.

Data Sharing

We may share your data with:

Our partners and service providers (for example, those providing technical support or delivering promotional emails);
Regulatory bodies and law enforcement agencies (when required by law or regulations);

Security Measures

We take the security of your personal and non-personal data seriously. We implement various measures to protect against unauthorized access, disclosure, alteration, or destruction:

Data encryption;
Secure servers;
Firewalls.

Cookie Policy

Our website uses cookies for purposes such as tracking preferences and improving user experience.

Your Rights

You have the right to request information about your personal data held by us. You also have the right to correct, delete or restrict processing of your personal data under certain conditions.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time without prior notice to reflect changes in our practices and policies.

If you have any questions or concerns regarding this Privacy Policy, please contact us via email.

Mystic Lake Casino Hotel respects your right to privacy. We are committed to protecting the personal information we collect about you in accordance with applicable laws and regulations.